3 Frinton Street Southport | (07) 5539 3733 | info@transcord.com.au

Transport for clients over 65 years of age

Are you Eligible

• Residents of the Gold Coast over 65 years

• Aboriginal/Torres Strait Islanders over 55 years

• Approved by My Aged Care


To receive government subsidised transport, you must be assessed by My Aged Care.

The My Aged Care is part of the Australian Government’s changes to the age care system which was created to improve people’s choices, ensuring that they are accessing the necessary age care services with more control.

If My Aged Care consider you eligible for subsidised transport, they will do an over the phone interview followed up in many cases with a Home Support Assessment. If you are approved for transport assistance it is important that you request Transcord as transport service provider.

My Aged Care will then send Transcord your transport referral and then Transcord’s client intake staff will contact you to register you.

Use the information below to find out how you can contact the My Aged Care.

Phone My Aged Care on 1800 200 422 or

Visit the My Aged Care website https://www.myagedcare.gov.au/

The My Aged Care contact centre is open Monday to Friday 8am to 8pm, and Sat 10am to 2pm.



To access our services as a funded client it is important that you request Transcord Community Transport as your transport service provider to My Aged Care.


Once your eligibility for subsidised transport has been approved by My Aged Care, Transcord’s client intake staff will contact you to discuss pricing.

If you are not assessed as eligible for funded transport, we would be happy to supply non funded transport for you.