- Residents of Australia over 65 years
- Aboriginal/Torres Strait Islanders over 55 years
- Approved by My Aged Care
To receive government subsidised transport, you must be assessed by My Aged Care.
The My Aged Care is part of the Australian Government’s changes to the age care
system, which was created to improve people’s choices, ensuring that they are
accessing the necessary age care services with more control.
If My Aged Care consider you eligible for subsidised transport, they will do an over the phone interview followed up in many cases with a Home Support Assessment. If you are approved for transport assistance it is important that you request Transcord as transport service provider. My Aged Care will then send Transcord your transport referral. Transcord’s client intake staff will contact you to register you.
Use the information below to find out how you can contact the My Aged Care.
Phone My Aged Care on 1800 200 422 or,
Visit the My Aged Care website https://www.myagedcare.gov.au/.
The My Aged Care contact centre is open 8am to 8pm, Monday to Friday and 10am to 2pm, Saturday.
Transcord intake contact number: 07 5539 3733 option 2.
Important - To access our services as a funded client it is important that you request Transcord Community Transport as your transport service provider to My Aged Care.
Once your eligibility for subsidised transport has been approved by myagedcare, Transcord’s client intake staff will contact you to discuss pricing.
If you are not assessed as eligible for funded transport, we would be happy to supply unfunded transport for you.
Transcord offers lunch outings offering a great opportunity for you to get away from your ‘ordinary day’ and enjoy a fun, social trip.
Take a well-deserved break
- Our social trips let you enjoy lunch at exciting venues around the Gold Coast.
- Meet up with friends or make new friends.
- For information on costs and bookings please call our staff in operations on (07) 5539 3733
- Restrictions on numbers apply.
- Price and Venue are subject to change. Please call for more information.
- Eligibility criteria apply.